Remote Account management Jobs • Account Management

The Sr. Manager of Customer Success will be responsible for developing and maintaining a portfolio of Customer Success (CS) accounts and developing a team of Customer Success Executives (CSEs), Platform Architects (PAs) and Customer Success Managers (CSMs) across ServiceNow’s Customer Success Clients. The overriding objective for the Sr. Manager will be to drive Customer Outcomes at these managed accounts leading to client’s product adoption, renewals, and expansion of ServiceNow offerings with the account.

You’ll be the face of DEPT® to one of the world’s most recognizable brands in gaming and tech as a commercial, Senior Client Partner who can co-lead one of their flagship global partnerships. The Client Partner drives strategy, sales, and delivery oversight while inspiring teams and unlocking new creative and commercial opportunities. As a senior account lead, you will serve as a connection across capabilities, ensuring alignment with the client’s vision.

The Regional Account Manager will be a critical part of the strategic planning and implementation managing a portfolio of 10 to 20 Accounts responsible for $10M - $20M with objectives to expand the portfolio revenue and margin. This role is responsible for establishing strategic plans for all portfolio accounts to meet company objectives and developing the analysis on all aspects of account performance.

The Contractor - Renewal Specialist for GHX Inventory Services is primarily responsible for the renewal of inventory services for a pre-established client base and manages all contracting-related aspects of complex projects from inception to hand-off to the Project Coordinator team. Operating as the customer point of contact for existing business, the renewals specialist will work closely with a cross-functional internal team to maintain a high customer retention rate and to increase year-over-year revenue.

The Account Manager plays an integral role in helping to drive the growth and expansion of key customer accounts. They will play a crucial role in achieving sales targets while ensuring customers receive exceptional service and support. This role involves identifying opportunities for upselling, cross-selling, and enhancing customer engagement to ensure customer success and revenue growth. The position will maintain customer satisfaction and retention by proactively addressing customer needs and issues.

As a Partner Account Executive, you'll be the main contact for new and current Managed Service Provider (MSP) partners, building relationships to enable their success with JumpCloud. You will proactively engage partners to boost their business growth and resale of Directory-as-a-Service. Responsibilities include presenting the platform, driving lead generation, conducting business reviews, and providing partner support.

As the Senior Manager, Partnerships, you will be a trusted partner and point of contact for Eleanor Health’s payor partners and national referral partners. The objectives of the role are to drive customer delight, ensure contractual success, and communicate performance, catalyzing contract and membership growth. This role reports to the VP of Strategic Partnerships and involves close collaboration with various teams.

As a Renewals Specialist, you will be responsible for driving account renewals in advance, driving retention with existing customers, and increasing the number of product expansions. Partner with Account and Channel Managers teams to secure timely renewals and minimize churn and retain and increase subscription revenue in existing customer accounts by positioning packages and price updates.

Supports GitLab’s strategic large prospects and customers by providing account leadership and direction in the pre- and post-sales process. Conducts sales activities including prospecting and developing opportunities in large/strategic accounts. Ensures the successful rollout and adoption of GitLab products through strong account management activities.

The Key Account Specialist performs account management activities to ensure customer contracts are administered to meet needs and deliver satisfaction. This position is 100% Remote and the primary point of contact for clients. The role involves monitoring contract performance, managing commercial aspects, and providing liaison between SGS personnel and clients.